Cancellation rights
Cancellation Policy
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of cancellation, you must inform us, Pemicont Dorota Witkowska, Osterbrooksweg 35-47/15 22869 Schenefeld, service@pemicont.de, by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not required.
You can also fill out and submit the sample cancellation form or another clear statement electronically on our website Pemicont.de. If you make use of this option, we will send you immediate confirmation (e.g. by e-mail) of receipt of such a cancellation.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of Cancellation
If you cancel this contract, we will have to repay you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functioning of the goods.
Cancellation Form
If you want to cancel the contract, please fill out this form and send it back to us:
Pemicont Dorota Witkowska, Osterbrooksweg 35-47/15, 22869 Schenefeld, contact@floranica.eu:
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*) .....................................
Ordered on (*)/ received on (*) ......................
Name of consumer(s) ...........................
Address of consumer(s) ...........................
Signature of consumer(s) (only for notification on paper) ...........................
Date ...........................
...........................
(*) Delete where inapplicable.